‘Digital Eavesdropping’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline may not seem like an clear candidate for online content feeds.
Nonetheless, its ascent as a popular subject on TikTok has placed it at the forefront of an marketing transformation, in which large companies are investing heavily in content creators and devoting less capital to marketing items in traditional media.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a byproduct of the drilling process. Today, a spree of amateur-created clips have documented the product’s widespread use in “practical tricks”.
Promoted as a fix for dirty sneakers or prolonging the scent of perfume, and also a remedy for creaky hinges. It has even been deployed to prevent the annoyance of snack dust adhering to hands.
Harnessing the Hype
Detecting the product’s new life online, executives at the multinational boosted the tips by tasking their in-house experts with verification and sharing the findings with influencers.
Suggestions that it lessened the sensation of spicy food on lips were confirmed. This was also the case for ideas it could prolong perfume and restore leather handbags. Proposals that it might bleach teeth or extend lashes were refuted.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. Yet this viral episode has led decision-makers to dramatically increase investment in content creators.
This monitoring of online platforms to shape commercial tactics has been termed “social listening”. The company's chief executive, freshly instated, has stated the intention is to spend a full fifty percent of its huge ad budget on platform-based material.
Shifting to Modern Engagement
A leading Unilever executive, who is heading the digital initiative, said the company was just evolving with contemporary approaches of connecting with customers. She said interacting online “without spoiling the atmosphere” was paramount.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, since the era of community gossip and sharing usage tips.
“There’s this moving away from a mass communication approach, where we would just transmit messages … Now it’s many conversations, diverse communities. The evolution of platform algorithms means that these groups seem specialized, but they’re not.
“If you can make sure your brand is shared by consumers, recommended by peers, this builds credibility and connection. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
This plan mirrors profound shifts happening in audience habits, with the youth demographic spending more time on social media platforms than legacy broadcast and print media.
The shift is reflected in falling revenues for traditional media advertising. Within the United Kingdom, ad revenues for major broadcasters have declined by over six hundred million pounds in real terms since 2019.
The Creator Economy Boom
It also reflects a merging of functions as large companies almost become production houses themselves, partnering with numerous influencers to enhance their items.
An industry expert from a leading agency said: “Naturally, an exodus of attention away from some legacy media and they’re spending a lot more time on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“A lot of brands are telling us people trust recommendations from the creators they engage with more than they trust ads. It's an ongoing shift.”
He added firms may also cut expenditures by targeting content creators over big traditional media campaigns, which also allows them to tweak their content more easily to gauge performance.
Such methods are increasing. Promotional expenditure on influencer marketing is rising at quadruple the rate than total media spending. Across the United States, it has more than doubled since 2021 and is projected to reach multi-billion dollar sums in 2025.
TV's Lasting Role
Regardless of the massive shift, experts said they believed television commercials still played a key part to play, as networks still held the capability to drive countrywide discourse.
The executive noted: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. It's not a matter of networks declaring: ‘We are no longer pertinent.’ It’s about who’s capturing attention … I believe there is absolutely a role for them.”